Maia Residents collects, stores, publishes, transmits, and stores customer data in accordance with the laws of the Republic of Estonia and the legislation of the European Union in order to provide the best possible customer service and to perform the contractual relations correctly.
Personal data submitted when ordering and making purchases in the online booking environment is confidential and is processed in accordance with the requirements of the Personal Data Act.
Maia Residents does not disclose the Customer’s personal data to third parties without the Customer’s consent, except in cases provided by law.
The personal data to be processed are the data requested from the Buyer when ordering (first and last name, address, telephone number, date of birth, e-mail address).
The security of payment by bank link and/or bank card is protected by the SSL security protocol, which ensures that the information exchanged cannot be intercepted or altered by unauthorized persons. The SEB E-business payment solution keeps the Customer’s card data secure and never shares it with merchants or third parties. The information available to the merchant is limited to the type of card (e.g., Visa or MasterCard) and the last two digits of the card number.
AS SEB Pank is a PCI-DSS compliant service provider that offers payment solutions, including arranging Visa and MasterCard payments to merchants and other service providers operating in the European Union. If (Temm Capital OÜ) needs to cancel, change or refund the order in the cases and to the extent specified in the terms and conditions, the amount paid to the Buyer will be returned in the secure environment of the SEB E-business payment solution.
Maia Residents uses the collected personal data to offer the best service to the Customer. Maia Residents is responsible for the activities of authorized processors and authorized processors fully comply with the principles of Maia Residents’ personal data processing. The chief processor is Maia Residents, e-mail address firstname.lastname@example.org.
Collection of other data – we also collect non-personalized data that cannot be directly linked to a specific person (browser version, language preference, location, time on page, etc.) and that we treat as generalized customer behavior in the Maia Residents booking engine. This data is collected and used to supplement the service/product of the booking engine.
Maia Residents will retain personal data for as long as it is necessary to fulfill various data processing purposes, but not longer than 7 years after the date of departure indicated in your order. Temm Capital OÜ is the chief processor of personal data, and Temm Capital OÜ forwards the personal data necessary for making payments to the authorized processor AS SEB Pank. The Customer has the right to access his personal data and information about the operations performed by him/her at any time. The Customer also has the right to request corrections to his or her personal data at any time if the data has changed or is inaccurate for any other reason. To change/supplement or remove data, please contact Maia Residents by e-mail email@example.com.